Frequently asked questions

We offer a range of residential cleaning services to suit your needs, including recurring weekly or fortnightly cleans, detailed spring cleans, and full move-in or move-out cleans.

The time required depends on the size and layout of your home. On average, most cleans take between 2 to 4 hours at a minimum. For example, a larger home with 4 bedrooms, 2 bathrooms, a separate toilet, 2 lounges, a kitchen, and a study would typically take at least 4 hours. A smaller home with 3 bedrooms, 1 bathroom, a compact kitchen, and a small lounge would usually require a minimum of 2 hours. After receiving your booking request, we’ll assess the property and provide a more accurate time estimate during the in-person quote.

We bring our own cleaning products and cloths. The cloths will remain at your home for as long as you continue to use our service. This ensures consistency and hygiene from visit to visit. However, we do ask that you provide your own vacuum cleaner and mop for each clean.

Yes! At Home Cleaning is fully insured, giving you peace of mind knowing you're protected in the unlikely event of any damage or accidents during our service.

Yes — all Home Cleaning staff undergo Ministry of Justice background checks and thorough reference checks before joining our team, so you can feel confident about who’s in your home.

Yes — all of our staff receive hands-on, on-the-job training to ensure they meet our high standards for quality, consistency, and care.